Last Updated: December 2024

Welcome to The Aetherium Group LLC, your trusted partner in cutting-edge AI technology solutions (“we,” “us,” or “our”). We highly value and prioritize the privacy and security of your personal information. This Privacy Policy has been crafted to provide you with a comprehensive understanding of how we collect, use, disclose, and protect your information when you engage with our services. Our commitment extends to ensuring the utmost confidentiality, transparency, and adherence to privacy best practices. 

At The Aetherium Group LLC, we recognize the sensitivity and significance of personal information in the digital age. We are committed to maintaining the highest standards of privacy protection, employing robust security measures, and adhering to ethical data practices. This commitment underscores every aspect of our operations, from the development and deployment of cutting-edge AI bots to the seamless delivery of services designed to meet your unique needs. 

This Privacy Policy is designed to offer you clarity and transparency regarding the handling of your information. It applies to all interactions and engagements with our services, encompassing the use of AI bots and any associated features or integrations provided by The Aetherium Group. By utilizing our services, you entrust us with your information, and we want you to feel confident that your privacy is respected, protected, and handled with the utmost care throughout your journey with The Aetherium Group. By using our services, you acknowledge that you have read, understood, and agreed to the terms and practices outlined in this Privacy Policy. If you do not agree with any aspect of this policy, we encourage you to discontinue the use of our services. Your continued use of our services constitutes your acceptance of this Privacy Policy and any subsequent updates. 

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your information, please contact us at [email protected]. We are here to ensure your peace of mind and provide you with the information you need to make informed decisions about your privacy. 

1. Information We Collect

At The Aetherium Group LLC, we strive to be transparent about the types of information we collect and how we utilize it to enhance your experience with our services. Our commitment to privacy means that we collect and handle information responsibly, adhering to the highest standards of data protection. By using our services, you acknowledge and agree to the collection and processing of your information as described in this Privacy Policy. 

1.1 Personal Information We collect various types of personal information that you provide directly to us. This may include, but is not limited to:  

1.1.1 Contact Information 

Name: We may collect your full name or any other preferred identification.

Email Address: Your email address allows us to communicate important updates, notifications, and personalized information tailored to your needs.

Phone Number: In some instances, we may collect your phone number to facilitate communication or provide additional layers of security.

1.1.2 Account Credentials 

Username: A unique identifier chosen by you to access our services.

Password: A confidential credential to secure your account and protect your information.

1.1.3 Payment Information 

If Applicable: In cases where payments are involved, we may collect payment information, including credit card details or other relevant financial details. Please note that payment transactions are securely processed through trusted third-party payment processors, and we do not store your complete payment information on our servers.

1.2 Additional Information In addition to personal information, we may collect other data to optimize our services and enhance your user experience. This may include: 1.2.1 Usage Information 

Log Data: When you interact with our services, we automatically collect log data, including IP addresses, browser type, device information, and pages visited. This information helps us understand how you navigate and use our services.

1.2.2 Device Information 

Device Identifiers: We may collect unique identifiers associated with the device you use to access our services. This could include device type, operating system, and other relevant information.

1.2.3 Cookies and Similar Technologies 

Cookies: We use cookies and similar tracking technologies to enhance your experience, analyze trends, and gather information about your interactions with our services. You have the option to manage your cookie preferences through your browser settings.

1.3 Information from Third Parties We may also receive information about you from third parties, such as business partners or service providers. This information supplements the data we collect directly and is processed in accordance with this Privacy Policy.

1.4 Sensitive Information

We do not intentionally collect sensitive information, such as racial or ethnic origin, political opinions, religious beliefs, or health-related data. Please refrain from providing such sensitive information when using our services 2. Usage Information

At The Aetherium Group LLC, we are committed to optimizing your experience by gaining insights into how you interact with our services. Our automatic collection of various types of usage information is designed to enhance service performance, tailor content to your preferences, and ensure the security of our platform. The types of usage information we collect include: 

2.1 Log Data 

2.2.1 IP Address Your IP address is logged to identify your device and approximate location. This information serves multiple purposes, including:

Troubleshooting Technical Issues: Assisting us in identifying and resolving technical issues that may arise during your interaction with our services.Ensuring Regional Compliance: Verifying that our services comply with regional regulations and legal requirements.

Providing Localized Content: Tailoring content delivery based on your location for a more personalized experience.

2.2.2 Browser Type We collect data on the type of browser you use to access our services. This information is valuable for:

Optimizing Website and Application Compatibility: Ensuring that our website and applications are compatible with a variety of browsers for a seamless user experience.

2.2.3 Access Times Logging the times when you access our services aids in:

System Maintenance: Facilitating routine maintenance to ensure the ongoing functionality and performance of our systems.

Performance Monitoring: Identifying peak usage periods to optimize system performance during high-demand times.

2.2 Device Information 

2.2.1 Device Type We gather data about the type of device you use, such as a smartphone, tablet, or computer. This information allows us to:

Tailor User Interface: Customizing the user interface to match the specifications of your specific device for an optimized experience.

2.2.2 Operating System Information about your device’s operating system is collected to:

Ensure Compatibility: Guaranteeing that our services are compatible with different operating systems for a seamless user experience.

2.3 Usage Patterns and Preferences 

2.3.1 Interactions Analyzing how you navigate and interact with our services helps us:

Refine Features: Continuously improving features based on user behavior and preferences.

Identify Popular Content: Understanding which content is popular aids in content curation and relevance.

2.3.2 Preferences Information about your preferences, such as language settings or customization choices, helps us:

Personalize Your Experience: Tailoring your experience by delivering content that aligns with your preferences.

2.4 AI Bots Usage The Aetherium Group provides AI bots to enhance various aspects of your experience. When you engage with these AI bots, we collect specific data related to your interactions. This data is crucial for improving the performance and effectiveness of our AI services. The information collected includes: 

2.4.1 Data Generated by Interactions 

2.4.1.1 Input Data We collect data provided by you during interactions with the AI bots. This may include text input, voice commands, or other forms of communication. The purpose of collecting this data is to:

Enhance User Experience: Understanding your inputs helps us refine the AI bots to better serve your needs.

2.4.1.2 AI-Generated Responses Information generated by the AI bots in response to your inputs is collected to:

Assess Accuracy and Relevance: Analyzing responses aids in refining the accuracy and relevance of AI-generated content.

2.4.2 Purpose of Data Collection 

2.4.2.1 Improving AI Performance The data collected during AI bot interactions is utilized to:

Enhance Accuracy: Continuously improving the accuracy of AI responses for a more effective and reliable service.

Optimize Relevance: Refining the relevance of AI-generated content to better align with user expectations.

2.4.2.3 Customization Understanding user interactions allows us to:

Tailor AI Responses: Customizing AI responses to align with individual preferences and needs for a more personalized experience

How We Use Your Information

At The Aetherium Group LLC, we are committed to transparently detailing how we utilize your information to provide, enhance, and secure our services. Your information is employed for various purposes, including:  

3.1 Providing and Improving Services 

3.1.1 Providing Access to AI Bots and Related Features We use your information to grant access to our AI bots and their related features. This involves:

User Authentication: Verifying your identity to ensure authorized access to our AI bots.

Service Delivery: Enabling seamless utilization of AI bot features and functionalities.

3.1.2 Personalizing Content Based on User Preferences Your information is instrumental in personalizing content to align with your preferences. This includes:

Content Customization: Tailoring the delivery of information and responses from AI bots to match your individual preferences.

Enhanced User Experience: Providing a personalized and user-centric experience.

3.1.3 Analyzing Usage Data to Improve Functionality We analyze usage data to continuously improve the functionality of our services. This involves:

Feature Enhancement: Identifying areas for improvement in AI bot functionalities based on user interactions.

Optimizing User Experience: Enhancing overall service performance based on usage patterns and preferences.

3.2 Communication We may utilize your contact information for communication purposes, including: 

3.2.1 Sending Important Notices, Updates, or Alerts Your contact information allows us to send critical communications, including:

Service Updates: Notifying you of important updates or changes to our services.

Alerts: Communicating any alerts relevant to your use of AI bots.

3.2.2 Responding to Your Inquiries and Providing Customer Support We use your contact information to address your inquiries and provide customer support:

Inquiry Resolution: Responding to your queries and concerns promptly.

Customer Support: Offering assistance and resolving issues related to our services.

3.3 Legal and Security We employ your information to uphold legal and security standards, encompassing: 

3.3.1 Compliance with Legal Obligations Your information may be used to:

Adhere to Legal Requirements: Ensure compliance with applicable laws and regulations.Legal Proceedings: Respond to legal requests and proceedings in accordance with the law.

3.3.2 Investigate and Prevent Fraudulent Activities or Security Breaches We use your information to:

Identify Fraudulent Activities: Investigate and prevent fraudulent or unauthorized activities.Security Measures: Enhance and maintain the security of our services and user information.

3.3.3 Enforce Our Terms and Conditions Your information is utilized to:

Enforce Agreement Terms: Ensure adherence to our terms and conditions by users.Protect Rights: Safeguard the rights, privacy, and security of both users and The Aetherium Group LLC.

4. Information Sharing

At The Aetherium Group LLC, we prioritize transparency in explaining how and why we share your information. Your trust is paramount, and we employ robust measures to ensure the responsible handling of your data. The ways in which we share information include: 

4.1 Third-Party Service Providers 

4.1.1 Purpose of Sharing with Third-Party Service Providers We collaborate with trusted third-party service providers to enhance the delivery and improvement of our services. This involves:

Service Enhancement: Utilizing external expertise to optimize specific aspects of our services.

Technical Support: Engaging third-party providers for technical assistance and support.

4.1.2 Types of Information Shared The information shared with third-party service providers includes:

Usage Data: Non-personal information related to how you interact with our services.

AI Bot Interaction Data: Data generated during interactions with AI bots, excluding sensitive personal information.

4.2 Business Transfers 

4.2.1 Occurrence of Business Transfers In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. This process involves:

Notification: Users will be notified in advance of any such business transfer.

Data Continuity: Ensuring the continuity of services and adherence to privacy standards post-transfer.

4.2.2 Types of Information Transferred Information subject to transfer during business transfers includes:

User Account Data: Account information necessary for the continued provision of services.

Transactional Data: Data related to transactions conducted through our services.

4.3 Legal Requirements 

4.3.1 Basis for Disclosure under Legal Requirements We may disclose your information when required by law or in response to valid legal processes. This encompasses:

Legal Compliance: Complying with legal obligations and regulatory requirements.

Protection of Rights: Safeguarding the rights, privacy, and security of users and The Aetherium Group LLC.

4.3.2 Types of Information Disclosed Information disclosed under legal requirements may include:

User Identification Data: Information necessary for legal compliance.

Transaction Records: Data relevant to specific legal processes

5. Data Security

At The Aetherium Group LLC, we are dedicated to safeguarding your information through a comprehensive and vigilant approach to data security. While we employ rigorous measures to protect your data from unauthorized access, disclosure, alteration, or destruction, it’s important to note that no method of transmission over the internet or electronic storage is entirely infallible. We want to provide you with a detailed understanding of our data security practices:

5.1 Protective Measures 

5.1.1 Encryption Protocols We implement robust encryption protocols to secure the transmission of your data. This involves:

Secure Sockets Layer (SSL): Employing SSL technology to encrypt data transmitted between your device and our servers.

Data-at-Rest Encryption: Applying encryption to stored data, adding an extra layer of protection.

5.1.2 Access Controls To prevent unauthorized access, we institute stringent access controls, including:

User Authentication: Requiring secure and unique credentials for user access.

Role-Based Access: Assigning access permissions based on roles to limit data exposure.

5.1.3 Regular Security Audits We conduct regular security audits to identify and address potential vulnerabilities. This involves:

Penetration Testing: Simulating cyber-attacks to evaluate system resilience.

Code Reviews: Scrutinizing code for security loopholes and vulnerabilities.

5.2 Risk Mitigation 

5.2.1 Incident Response Plan In the event of a security incident, we have a robust incident response plan in place, including:

Notification Procedures: Notifying affected parties promptly and transparently.

Resolution Protocols: Taking immediate action to address and resolve security issues.

5.2.2 Data Backups To mitigate data loss risks, we regularly perform data backups:

Scheduled Backups: Backing up data at regular intervals to prevent data loss in case of a security incident.

Data Recovery: Ensuring the ability to restore data swiftly in the event of data loss.

5.3 Transparency and Communication 

5.3.1 Security Updates We commit to keeping you informed about our security measures:

Regular Updates: Providing periodic updates on security enhancements and changes.

Security Notifications: Promptly notifying users of any security-related incidents.

5.3.2 User Education We believe in empowering users with knowledge:

Educational Resources: Offering resources to help users enhance their own security practices.

Security Guidelines: Providing guidelines for users to follow best practices.

5.4 User Responsibility  

5.4.1 Password Management We encourage users to actively participate in maintaining data security:

Strong Passwords: Advocating for the use of strong, unique passwords.

Regular Password Updates: Recommending periodic password updates for enhanced security.

5.5 No Absolute Guarantee While we commit to doing everything within our power to protect your data, it’s important to acknowledge the inherent limitations:

Internet Transmission Risks: Recognizing the potential risks associated with transmitting data over the internet.

Continuous Improvement: Committing to ongoing improvements in our security measures.

6. Your Choices

At The Aetherium Group LLC, we believe in empowering you to make informed choices about your personal information. We provide detailed options for managing your preferences, accessing and correcting your data, and deactivating your account. Here’s a comprehensive overview:

6.1 Opt-Out of Communications  

6.1.1 Non-Essential Communications You have the option to opt-out of receiving non-essential communications from us. These may include promotional materials, newsletters, and updates. To exercise this choice, follow the instructions provided in our communications. We are committed to making the opt-out process straightforward and accessible. 

6.2 Access and Correction of Personal Information 

6.2.1 Right to Access You retain the right to access the personal information we hold about you. This includes details such as contact information, account credentials, and payment information. To request access to your personal information, please contact us at [email protected]. 

6.2.2 Right to Correction Ensuring the accuracy of your personal information is crucial. If you identify inaccuracies or incomplete details, you have the right to request corrections. To initiate corrections, please contact us at [email protected]. We are committed to promptly addressing your requests and maintaining up-to-date records. 

6.3 Account Deactivation 

6.3.1 Voluntary Account Deactivation If, at any point, you decide to deactivate your account with The Aetherium Group, you have the option to do so. Account deactivation means discontinuing your use of our services, and it may involve the permanent deletion of your account information. To deactivate your account, please contact us at [email protected]. We will guide you through the deactivation process and address any queries or concerns you may have. 

6.3.2 Data Retention Considerations Upon account deactivation, it’s important to note that certain data retention practices may apply. We may retain certain information for legal or operational purposes. We are committed to transparently communicating our data retention policies, and any applicable retention periods will be explained during the account deactivation process. 

6.4 Communication Preferences 

6.4.1 Personalized Communication Settings We respect your communication preferences. You can customize your settings to specify the types of communications you wish to receive, ensuring a personalized and relevant experience. These settings may be accessible through your account dashboard or user profile. 

6.5 Questions and Assistance 

6.5.1 Contact Information For any questions, requests, or assistance related to your choices and preferences, please reach out to us at [email protected]. Our dedicated support team is ready to assist you, ensuring a smooth and transparent process. 6.6 Continuous Improvement 

6.6.1 Feedback Mechanism We value your feedback on our choices and preferences options. Your insights contribute to continuous improvement. If you have suggestions or comments, please share them with us at [email protected]. 

7. Changes to this Privacy Policy The Aetherium Group LLC is committed to transparency and keeping you informed about how we handle your personal information. This section outlines the details of our process regarding changes to our Privacy Policy. 

7.1 Periodic Privacy Policy Updates We understand that our services and industry practices may evolve over time. To ensure that our Privacy Policy accurately reflects our commitment to your privacy and security, we may update it periodically. 

7.2 Notification of Material Changes  

7.2.1 Materiality Determination When making changes to our Privacy Policy, we assess the impact and significance of those changes. Material changes are those that may affect your rights, alter our information handling practices, or impact the choices available to you. 

7.2.2 Notification Channels For material changes, we are committed to notifying you through one or more of the following channels:

Website Notification: We will prominently display the updated Privacy Policy on our official website. This ensures that you can easily access and review the revised policy.

Direct Communication: In addition to website notification, we may also communicate material changes directly to you through the contact information you have provided, such as email.

7.3 Reviewing and Understanding Changes 

7.3.1 Access to Updated Policy Upon notification of material changes, you will have access to the updated Privacy Policy. It is essential to review the revised policy to understand how any modifications may impact your privacy and the use of our services. 

7.3.2 Clarification and Assistance If you have questions or need clarification regarding the changes, our dedicated support team is available to assist you. You can reach out to [email protected] for further information. 

7.4 Opting-Out or Modifying Consent 

7.4.1 Right to Opt-Out If you disagree with the updated Privacy Policy, you have the right to opt-out of the changes. Instructions for opting out will be clearly provided in the notification. 

7.4.2 Modification of Consent Alternatively, if the changes require your consent, you will be provided with clear instructions on how to provide or modify your consent. 

7.5 Non-Material Changes For changes that are not deemed material, we may update the Privacy Policy without specific notification. In such cases, we recommend periodically reviewing the policy to stay informed about our practices. 

7.6 Effective Date Every updated version of the Privacy Policy will indicate the effective date. This date signifies when the revised policy comes into effect. 

7.7 Commitment to Communication We are dedicated to open and clear communication regarding any changes to our Privacy Policy. Your understanding and cooperation are integral to maintaining a secure and transparent online environment.  

8. Contact Us

The Aetherium Group LLC values your privacy and is committed to addressing any questions or concerns you may have regarding our Privacy Policy. We encourage you to reach out to us using the contact information provided below. 

8.1 Contact Channels  

8.1.1 Email Communication You can contact us via email at [email protected]. Our dedicated team is available to respond to your inquiries promptly. 

8.1.2 Postal Mail If you prefer traditional mail, you can reach us at the following address: The Aetherium Group LLC

610 East Zack Street Suite 110 #2311 Tampa, Florida 33602 8.2 Inquiry Categories When reaching out to us, please specify the nature of your inquiry to help us direct your request to the appropriate department. Common inquiry categories include: 

8.2.1 Privacy Concerns If your inquiry pertains to privacy-related matters, please use the subject line or indicate in your message that it concerns “Privacy Policy.”  

8.2.2 Technical Support For technical issues or support-related inquiries, use the subject line or specify in your message that it concerns  “Technical Support.”  

8.2.3 General Inquiries General inquiries that do not fall into the above categories can be directed as “General Inquiry.” 

8.3 Response Time Our goal is to address your inquiries promptly. You can expect an initial acknowledgment of your communication within two business days, with subsequent follow-up as needed. 

8.4 Escalation Process If, for any reason, you feel your concerns have not been adequately addressed, or if you require further assistance, please escalate your inquiry to [email protected]. 

8.5 Feedback and Suggestions We welcome your feedback and suggestions on how we can improve our services and the handling of your personal information. If you have insights to share, please include them in your communication. 

8.6 Working Hours Our standard working hours for responding to inquiries are 9:00am – 5:00pm, EST. Inquiries received outside these hours will be addressed at the earliest opportunity during the next working period. 

8.7 Commitment to Customer Satisfaction Your satisfaction and confidence in our services are our top priorities. We appreciate your trust in The Aetherium Group LLC and are committed to providing transparent, efficient, and satisfactory resolutions to your inquiries

END OF PRIVACY POLICY